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This Agreement ("Agreement") is a legally binding contract between Contentandbacklinks.com ("Company," "we," "us," or "our") and the person or entity purchasing services ("Client," "you," or "your"). By purchasing any service or accessing our website, you agree to be bound by these Terms.
1. Scope of Services
Company provides digital marketing services including, but not limited to, SEO strategy, content writing, guest posting, and backlink procurement.
Modification of Services: We reserve the right to modify, add, or discontinue any aspect of our services at any time.
Third-Party Platforms: You acknowledge that our services often depend on third-party websites (publishers). We do not own or control these third-party sites.
2. Client Obligations & Warranties
You represent and warrant that: You own or have the legal right to promote the URLs and anchor text provided to us.Your website does not contain "Prohibited Content" (e.g., malware, illegal substances, hate speech, or content that infringes on third-party IP).
Approval Responsibility: If a service requires your approval (e.g., content drafts, real outreach links), you must provide feedback within three (7) business days. Failure to do so will result in the content being deemed "approved" and moved to the next stage of production.
3. Payment, Billing, and Taxes
Advance Payment: All services are prepaid unless otherwise specified in a custom Service Order.
Taxes: Client is responsible for all applicable sales, use, or value-added taxes.
4. Refund and Cancellation Policy
No-Refund Policy: Due to the nature of digital labor and the irreversible nature of SEO work, all sales are final.
Backlink Placement: If a backlink is removed by a third-party publisher within 180 days of placement, Company will attempt to restore it or provide a replacement of equal or greater "Domain Authority" (DA) or "Domain Rating" (DR). No cash refunds will be issued for deleted links after the 180-day window.
5. SEO & Rankings Disclaimer
SEO is not an exact science. You expressly acknowledge that:Company makes no guarantee regarding specific search engine rankings, traffic increases, or revenue growth.Search engines (e.g., Google, Bing) frequently update their algorithms. We are not responsible for any drop in rankings or "penalties" incurred due to these updates or previous SEO work done by other parties.
Link Risk: You understand that building backlinks is a strategy that carries inherent risks of search engine manual actions or algorithmic devaluations.
6. Intellectual Property (IP)
Work Product: Upon full and final payment, the Client owns the copyright to the specific content delivered (articles/blogs).
Company IP: All processes, outreach lists, software, and "know-how" used by Contentandbacklinks.com remain the exclusive property of the Company.
Portfolio Rights: Unless a non-disclosure agreement (NDA) is signed, you grant us a non-exclusive license to display your logo and the results of the project in our marketing materials and case studies.
7. Confidentiality
Both parties agree to keep all "Confidential Information" (pricing, strategy, outreach lists, and proprietary data) secret. This obligation survives the termination of this Agreement for a period of two (2) years.
8. Limitation of Liability
To the maximum extent permitted by law, Contentandbacklinks.com shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or "Google de-indexing." Our total liability for any claim shall not exceed the amount actually paid by you for the specific service giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Contentandbacklinks.com and its employees from any claims, damages, or legal fees arising from:Your breach of this Agreement.The content or nature of your website.Your infringement of any third-party intellectual property rights.
10. Termination
We may terminate this Agreement or suspend your access to services immediately if:You fail to pay fees when due. You engage in "Client Harassment" (abusive communication toward staff).We determine your website violates our Acceptable Use Policy.
11. Force Majeure
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, war, strikes, or internet-wide service outages.
12. Governing Law and Dispute Resolution
Jurisdiction: This Agreement is governed by the laws of California, USA.
Arbitration: Any disputes arising from this Agreement shall be resolved through binding arbitration in Los Angeles, rather than in court.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
14. AI-Assisted Content Policy
Production: You acknowledge that Company may use Artificial Intelligence (AI) tools to assist in research, outlining, or drafting content.
Quality Guarantee: Regardless of the tools used, all final deliverables undergo human editorial review to ensure quality and factual accuracy.
Copyright Warning: While we transfer rights to you upon payment, you acknowledge that current laws regarding the copyrightability of AI-assisted content are evolving. Company is not liable for future legal shifts regarding AI-generated IP.
15. Third-Party Metric Disclaimer (DA/DR/SS)
Third-Party Ownership: Metrics such as Domain Authority (Moz), Domain Rating (Ahrefs), or Spam Score are proprietary to third parties.
Volatility: You acknowledge that these metrics can fluctuate daily. We guarantee the metric at the time of placement only. We are not responsible if a third-party tool changes its algorithm and your site's or a backlink’s "score" decreases post-delivery.
16. Anti-Poaching / Non-Circumvention
During the term of this Agreement and for twenty-four (24) months following its termination, Client agrees not to solicit, hire, or attempt to hire any employee, independent contractor, or vendor of Contentandbacklinks.com.
Liquidated Damages: Breach of this clause shall result in a "finder’s fee" payable to Company equal to 50% of the individual’s annual salary or $20,000, whichever is greater.
17. Chargeback Protection & Disputes
Mandatory Mediation: Before filing a chargeback or dispute with a bank/processor, Client agrees to contact Company in writing and allow 10 business days for a resolution.
Breach of Contract: Filing a chargeback for services delivered is considered a material breach of this Agreement. Company reserves the right to report such incidents to credit bureaus and "No-Fraud" databases, which may impact your ability to use other payment processors.
18. White Label & Reseller Provisions (If Applicable)
If you are purchasing our services on behalf of your own clients (Reselling):You are solely responsible for managing your client's expectations.We have no direct contractual relationship with your end-client.You agree to indemnify us against any claims brought by your end-client.
19. Communication Policy
To maintain efficiency, all official project communication must occur via your client portal or email. We provide 24/7 support.